Accessibility Statement

Original Delites is committed to making this site accessible to everyone, including people who use assistive technology like screen readers, keyboard-only navigation, or high-contrast modes. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we test for it as we build.

What we’ve done

• Semantic HTML — headings in order, form labels tied to inputs, landmarks (header / main / footer / nav) so screen readers can jump around.
• Keyboard support — every interactive element (links, buttons, the side cart, the region modal, the mobile menu) is reachable and operable with the Tab key. Focus stays visible.
• Color contrast — body text and primary controls meet WCAG AA against our cream canvas. The tomato accent is reserved for non-critical highlights so legibility doesn’t depend on it.
• Alt text on product photos and editorial imagery.
• Reduced-motion respect — our hero parallax and any auto-animation pauses for visitors who have prefers-reduced-motion set in their OS or browser.
• iOS-friendly form sizing — inputs are 16px so iOS Safari doesn’t auto-zoom on focus.
• Mobile-first layout that scales cleanly from 320px wide upward, including a hamburger menu and bottom-sheet style modals.

Known issues we’re working on

Honest list. If something below blocks you, write to us and we’ll prioritize a fix:

• Some product page photographs lack a descriptive long-text alt; the basics are there.
• The mobile drawer animations could be smoother for VoiceOver users on older iOS versions.
• The “Sauce Club” countdown timer is decorative; we’ll add an aria-live announcement so screen reader users don’t miss it.

Reporting a problem

If you encounter a part of the site that doesn’t work for you, please write to [email protected] with:

• A description of the issue,
• The page URL,
• What assistive tech / browser / OS combination you’re using,
• Optionally, a screenshot or short screen recording.

We respond to accessibility issues within two business days and fix critical blockers within 30 days.

Standards

This statement is informed by:

• WCAG 2.1 Level AA (W3C),
• The Accessibility for Ontarians with Disabilities Act (AODA) — we follow the customer service and information & communications standards,
• The European Accessibility Act (EAA) where we ship into the EU.

Alternative ways to reach us

If using the site isn’t working for you and you’d like to place an order, we’ll happily take it over email or phone. Just write to [email protected] with your name, address, and what you want; we’ll send back a payment link and ship the order out the same way as any other.